Privacy Policy

Last updated: October 06, 2025

F & C Packaging Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website at www.fcpackaginginc.com (our "Website") or interact with our services, including subcontractor driver contracts, customer support, and logistics operations ("Services"). It also outlines our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, if any.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
• Through subcontractor driver applications, contracts, or communications.
• From customers seeking logistics or packaging services.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party.
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Services. By accessing or using this Website or our Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website or Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

We collect several types of information from and about users of our Website and Services, including:

• Information you provide to us: We collect personal information that you voluntarily provide to us when registering on the Website, expressing an interest in obtaining information about us or our products and Services, when participating in activities on the Website (such as submitting a driver application or contacting customer support), or otherwise contacting us.
  • Examples: Name, email address, phone number, mailing address, tax identification number (for drivers), insurance details, or any other information you choose to provide.
• Sensitive Information: For subcontractor drivers, we may collect sensitive information such as Social Security numbers or financial account details for tax and payment purposes, with your consent where required.

• Usage Data: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners such as dispatch services (e.g., Bolt Express, Load 1, TMP) or insurers.

We process your personal information for a variety of reasons, depending on how you interact with our Website and Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts.
• To deliver and facilitate delivery of services to the user, such as processing driver contracts, scheduling vans, or fulfilling customer logistics requests.
• To respond to user inquiries/support needs, including answering contract questions via our AI receptionist or driver app.
• To send administrative information to you, such as changes to our terms, conditions, and policies.
• To fulfill and manage your orders or contracts.
• To post testimonials (with your consent).
• To request feedback and to contact you about your use of our Website or Services.
• To protect our Services, prevent spam, fraud, or abuse.
• To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
• To comply with legal obligations, such as tax reporting (e.g., IRS Form 1099 for drivers) or DOT filings.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Payment processing (for fees, deposits, or advances).
• Data analysis.
• Email delivery.
• Hosting services.
• Customer service.
• Marketing efforts.
• Dispatch services (e.g., Bolt Express, Load 1, TMP) for load assignments and performance tracking.
• Insurers for occupational accident coverage or vehicle insurance claims.
• Government authorities for compliance (e.g., taxes, regulations).

We may also share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

F & C Packaging Inc will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

You have the right to opt out of receiving text messages from  F & C Packaging Inc  at any time. To opt-out, you can reply "STOP" to any text message you receive from us.

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if separate; otherwise, we use them for essential functions like session management and analytics).

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). For example:

• Driver contract information may be retained for 7 years to comply with IRS requirements.
• Customer inquiry data may be kept for 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

In some regions (like the EEA, UK, Switzerland, and California), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information, including:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.
• For California residents under CCPA/CPRA: Right to know, delete, correct, opt-out of sale/sharing, limit use of sensitive data, and non-discrimination.

To make such a request, please contact us (see "How Can You Contact Us About This Policy?" below).

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

If you have questions or comments about this policy, you may email us at info@fcpackaginginc.com or contact us by post at:

F & C Packaging Inc. 

13 N. Washington St. 

Ste 660 

Ypsilanti, MI 48197 

United States

If you are a resident in the EEA or UK, the "data controller" of your personal information is F & C Packaging Inc. You can contact us directly regarding the processing of your information.